Gatwick resorts to whiteboards for flight information after IT crash

Gatwick Airport

A Gatwick spokesman said: "Due to an ongoing issue with Vodafone - a provider of IT services for Gatwick - flight information is not being displayed correctly on the airport's digital screens and is now being displayed manually in the terminals".

Gatwick Express, which provides trains to the airport, said the issues "may result in screens around the station showing no information".

The error, which also led to the disappearance of flight information from Gatwick's website, was blamed on the airport's IT provider, Vodafone.

Staff were forced to take information by two-way radio before writing updates on whiteboards dotted around the airport's two terminals....

However, some passengers are taking to Twitter to vent their frustration over the situation.

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Ollie Hurley, who said he was flying to Budapest, added: "We are having to check our flight departure time on a whiteboard?"

She told the Press Association: "Each flight was written down, flight number, time of departure, time of when boarding would be announced and eventually the gate number".

"Thank goodness I have eagle vision and can read messy writing from a distance".

For travelers at Gatwick Airport in London on Monday morning, getting to their gate was exactly that. "We are keeping Gatwick Airport constantly informed of progress".

'We expect Vodafone to resolve the issue soon and would like to apologise to passengers for any inconvenience'.

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